The operating system for intercity coach operators

Revenue & loyalty

Earn more from every seat. Keep every rider.

Capacity-capped extras, multi-ride bundles, points that turn into free trips, and cancellation rules that run themselves.

Extras & merchandising

Stop giving away curbside revenue.

Live

Extra & oversize bags

Checked bags, skis, golf bags and instruments — priced by you, sold online and at the counter.

Live

Bike & cargo caps

Per-trip capacity limits so the rack is never overbooked.

Live

Pets & priority boarding

Small pets, priority boarding and other add-ons with their own limits.

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Seat upgrades

Front-row panoramic and extra-legroom seats sold from the seat map.

Loyalty

Reward the riders who ride the most.

Rolling out

Multi-ride bundles

Sell 5- or 10-ride packs at a discount; rides deduct automatically.

Rolling out

Points on every ticket

Set your own earn rate per dollar spent. Riders see their balance on every ticket.

Rolling out

Free ticket milestones

“Ride 9, the 10th is free” — or redeem points for a free one-way trip.

Live

Travel credit wallet

Refunds as credit keep revenue with you and cost zero card fees.

Live

Rider tiers

Bronze, Silver and Gold tiers built from real trip history in the customer CRM.

Your rules, enforced automatically

Cancellation without the phone queue.

Each operator sets its own cutoff windows and outcomes. Passengers cancel or change in under a minute on the manage-booking page, and the right refund or credit is applied for them.

Free departure changes, credit or refund — your choice per fare.
More than 24 h beforeFull refund to card or 100% travel credit
6 – 24 h before100% travel credit, no fee
Under 6 h80% travel credit
No-showOperator-defined — e.g. no refund

Example policy. Every window and outcome is configurable.

Ready when you are

See OrangeRoute run your network.

A tailored walkthrough with your routes, fleet and fares. Or email sales@orangeroute.app or call (888) 572-0207.